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I offer consulting and training services to support the
four steps needed to make lasting improvements:
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Create the vision. Consider the
current state of the business and create a vision for an improved
future, including stronger competitive capabilities and higher
return to shareholders.
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Assess the opportunity. Assess current
operations and the barriers to improvements. These may involve
explicit practices, but may equally likely involve assumptions and
mental models that are based in past experience
and company culture.
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Design the solution. Based on identified
barriers, design changes that will propel improvements,
fit with your firm's culture and size, and minimize cost.
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Implement the change. For lasting
improvement, change initiatives must be implemented with not only
training, but also effective incentives, progress metrics, and
visible
management support.
The objectives
of each stage are outlined below, along with the services I offer to
make the program effective and expedient.
Contact me to discuss consulting to address your situation.
| Objective |
A compelling vision to drive the
improvement initiative, including a business value proposition
and clear constraints on potential solutions |
| Primary services and deliverables |
Analysis of the current state and performance trends
with appropriate economic metrics. Explore recent shortfalls in development projects and implications for business
performance. |
| Other services |
Half- or full-day executive workshops with
facilitated discussions on relevant topics. Builds basis
for effective collaboration with common language and thought framework. |
| Client participation |
Top level, cross functional participation is
essential. |
| Engagement |
Daily rate or fixed project fee. |
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| Objective |
Identify specific limitations and barriers in
product innovation effort, prioritize improvements,
and set expectations |
| Primary services and deliverables |
Assessment and diagnosis of current situation
based on critical incident interviews with individual new
product stakeholders across functions. Findings and
feedback to executives with facilitated discussion of findings. |
| Other services |
Suggest closure meetings with interview
participants to outline findings |
| Client participation |
Top level, cross functional executives to
define focus incidents and interviewees. 30-45 minutes
with individual interviewees. Suggested closure meetings
with interviewees in groups. |
| Engagement |
Daily rate or fixed project fee, depending on
organization size and complexity. |
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Design
the Solution
| Objective |
Definition of the improvements to be
implemented, tailored to client company environment and goals.
|
| Primary services and deliverables |
Consulting coaching and training for the
improvement task force to create a program that meets
executives' goals and is internally sustainable. Plan for the improvement program with identified resources,
budget, and metrics. |
| Other services |
Ongoing analysis of potential impact and
support for executive team reviews |
| Client participation |
Executive team identifies task force and
provides active sponsorship. Task force meets regularly
with concrete agenda and tracks task force progress. |
| Engagement |
Daily rate or retainer fee. |
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| Objective |
Implementation begins with a pilot project in
a contained part of the organization and ends with complete
implementation of new practices throughout the organization. |
| Primary services and deliverables |
Consulting and coaching for the task force
through the pilot project. Training for the pilot project
members. Wrap up with executive team following pilot
projects |
| Other services |
Development and delivery of core training to
develop internal trainers. Midstream coaching with task
force. |
| Client participation |
Visible sponsorship and support by the
executive team is crucial. Task force has primary
responsibility to drive the rollout and monitor progress.
|
| Engagement |
Daily rate. |
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